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Getting Started

Learn the basics of CloudLockInRisk

Account Management

Manage your account settings

Billing Support

Payment and subscription help

Technical Support

API and integration help

Getting Started

CloudLockInRisk is the first vendor lock-in assessment calculator that helps enterprises quantify their cloud provider dependency risk. It analyzes your current cloud services, data types, integrations, and APIs to provide a comprehensive risk score (1-100) plus financial impact analysis.

Getting started is simple:

  1. Request early access at subscribe@zenixlabssolutions.com
  2. Complete the onboarding survey about your current cloud setup
  3. Input your cloud services, data types, and integrations
  4. Review your vendor lock-in risk score and mitigation roadmap

To get an accurate risk assessment, you'll need to provide:

  • Current cloud services used (compute, storage, databases, etc.)
  • Data types and volumes stored
  • API integrations and dependencies
  • Custom configurations and proprietary implementations
  • Compliance requirements and industry standards

Account Management

CloudLockInRisk is currently in early access phase. To create an account, send an email to subscribe@zenixlabssolutions.com with your company information. We'll provide you with access credentials and onboarding instructions within 24 hours.

Once you have access to the platform, you can update your profile information in the Settings section. This includes company details, contact information, and notification preferences. For major changes, please contact our support team.

Yes, CloudLockInRisk supports team collaboration. You can invite team members with different permission levels (Admin, Editor, Viewer). Team features are available in our Enterprise plan. Contact us for team setup assistance.

Billing Support

Yes! CloudLockInRisk is currently free for the first 100 enterprise customers during our early access phase. This includes full access to the risk assessment calculator, migration cost analysis, and compatibility matrix features.

Early access customers will receive preferential pricing and continued access to new features. We'll notify you well in advance about any pricing changes. Our commitment is to provide transparent, value-based pricing that reflects the significant cost savings our tool provides.

Yes, we offer custom enterprise pricing for large organizations with specific requirements. Enterprise features include dedicated support, custom integrations, white-label options, and advanced analytics. Contact contact@zenixlabssolutions.com for enterprise pricing discussions.

Technical Assistance

Yes, CloudLockInRisk provides a comprehensive REST API for programmatic access to risk assessments. The API allows you to automate risk calculations, integrate with your existing tools, and build custom workflows. API documentation is available in our Developer Portal.

CloudLockInRisk currently supports:

  • Amazon Web Services (AWS) - Full service coverage
  • Microsoft Azure - Complete service catalog
  • Google Cloud Platform (GCP) - All major services
  • Multi-cloud environments and hybrid setups

We're continuously adding support for additional providers based on customer demand.

CloudLockInRisk offers several integration options:

  • REST API for custom integrations
  • Webhook notifications for real-time updates
  • CSV/JSON export for data analysis tools
  • Pre-built connectors for popular DevOps tools

Contact our technical team for specific integration requirements.

Troubleshooting

A high risk score typically indicates:

  • Heavy use of proprietary services unique to your current provider
  • Complex integrations that would be difficult to replicate
  • Large data volumes that would be expensive to migrate
  • Custom configurations or proprietary code dependencies

Review the detailed breakdown and mitigation suggestions to understand specific risk factors.

High migration costs can result from:

  • Inaccurate data volume estimates - verify your storage inputs
  • Overestimated downtime requirements - review your availability needs
  • Complex service dependencies - check if all listed integrations are necessary
  • Premium support assumptions - adjust support level requirements if needed

Use our cost calculator's sensitivity analysis to identify the biggest cost drivers.

We welcome feedback! To report bugs or suggest features:

  • Email contact@zenixlabssolutions.com with detailed information
  • Include screenshots or error messages if applicable
  • Describe the steps to reproduce the issue
  • Mention your browser and operating system

We typically respond to bug reports within 24 hours and prioritize fixes based on impact.

Still Need Help?

Our support team is ready to help you get the most out of CloudLockInRisk.

Email Support

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contact@zenixlabssolutions.com

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